FAQ

Reservations and formalities

Everything before you move in

You can book a room in a private Student Depot dorm online at studentdepot.pl. The process is simple: create an account, fill in the required details, choose your accommodation period and room type, then accept the agreement generated in the app.

After submitting the form, you will receive confirmation by e-mail. The booking is finalised by paying the administrative fee and deposit by the deadline shown in the app. Details of your room handover, including the exact date and time for collecting the keys, will be sent before your arrival by e-mail or through the app.

Yes, you can book a room in a private Student Depot dorm online via studentdepot.pl. The accommodation agreement is concluded remotely through the website and app.

In the app, you choose the type of room or premises, check the details of the available option and complete the booking without visiting the reception in person.

Booking a place at Student Depot is simple and takes place online. Go to studentdepot.pl, create an account, fill in the required details, choose your accommodation period and room type, then accept the agreement generated in the app.

After submitting your application, you will receive confirmation by e-mail. The booking is completed by paying the administrative fee and deposit by the deadline shown in the app.

You do not need to bring a pile of documents to reception to book a room at Student Depot. The process takes place online via studentdepot.pl and the booking app. During the booking, you provide the details needed to create your account and prepare the accommodation agreement, and you choose the accommodation period and room or premises type.

The booking form may ask for identification and contact details such as your name, e-mail address, phone number, agreement details and booking information such as city, room type, accommodation period and room preferences. If the booking is made by someone aged 16 or 17, consent from a parent or legal guardian will also be required.

Yes, a minor can live at Student Depot if they are at least 16 years old and will be a student in the upcoming academic year. If you are 16 or 17, a parent or legal guardian will need to give consent to sign the accommodation agreement. 

Yes, you can choose a room type that matches your preferences. In the app, you select an available accommodation option, such as a room or premises type, according to the offer of a given private Student Depot dorm.

The specific room number may depend on the booking system and availability. If the room number has to change before key handover, Student Depot may assign another room of the same or higher standard, without increasing the fee.

Yes, this may be possible depending on room availability and the selected accommodation type. If you want to live with someone you know, it is best to mention this during the booking process or contact the administration of the chosen Student Depot dorm.

If you want to see a room or a private Student Depot dorm before booking, contact the chosen property directly. The team will let you know when it is possible to view the room, shared spaces or get to know the dorm in another form.

Student Depot focuses on clear communication and a helpful approach, so in such cases it is best to contact the administration directly. The team will suggest what can be arranged and help you choose the best visit time.

You can move into Student Depot after your accommodation period begins, on the agreed room and key handover date. Usually, the handover takes place between the first and third working day of your accommodation period.

You will receive the exact date and time in advance by e-mail or through the app. Before arriving with your luggage, make sure the date is confirmed and all required payments have been made.

The room handover date is organised by Student Depot and sent to you in advance via the app or e-mail. Key pick-up usually takes place between the first and third working day of the accommodation period.

If a specific arrival time matters to you, contact the administration of your chosen dorm in advance. The team will try to help and match the solution to your situation, if organisationally possible.

 If you plan to arrive outside standard administration hours, no problem: reception is open 24/7, so you can collect your keys at any time.

To be safe, send an e-mail in advance so the team can prepare your check-in documents and check that all formalities have been completed.

When you pick up your room at Student Depot, you will receive everything you need to start your stay: above all, keys to your room or premises and access to the building, such as a card, key fob or access tag depending on the rules of the property.

You will also receive key organisational information: how to use the internet, where the shared spaces, laundry, reception or administration are located, and how to report faults. A handover form is prepared as well, listing the equipment and condition of the room.

If after moving in you notice that something in your room does not work or needs repair, report it as soon as possible to the Student Depot administration. This may include furniture, equipment or another room element.

It is worth reporting such issues promptly after receiving the room, so everything is clear from the start.

Student Depot supports international students in matters related to accommodation and everyday life in the dorm. If you are coming from abroad, the team can help explain the booking process, agreement, check-in and basic organisational matters.

For formalities outside accommodation, such as university or official matters, Student Depot may not handle them directly, but the team will try to point you in the right direction.

You can ask about a room change after moving in, but it depends on availability and the organisation of the given dorm. Contact the administration and explain your situation.

If a change is possible, the team will tell you what to do next and what formalities may be needed.

Student Depot can be home to people who are at least 16 years old, are starting their studies and conclude an accommodation agreement. If you are 16 or 17, consent from a parent or legal guardian will be required.

Although Student Depot is a private dorm and is mainly associated with students, it is also a good base for people at a similar stage of life: studying, starting an internship or first job, moving to a new city, or looking for a comfortable room during studies, practical training or a project. The key is to meet the formal requirements, sign the agreement and use the room and shared spaces according to the regulations.

Fees and agreement

No hidden catches

The accommodation period is selected when concluding the agreement and is shown in the accommodation agreement. Under the regulations, it may last up to 12 months.

Minimum stay periods and available booking options may depend on the offer for the selected dorm and dates visible in the app.

Yes, the accommodation agreement at Student Depot is concluded remotely via studentdepot.pl and the booking app. You do not need to come to the dorm just to sign the agreement.

The agreement is generated in the app, you accept the required documents and receive confirmation by e-mail.

The accommodation agreement sets out the selected room or premises, accommodation period, monthly fee, deposit, administrative fee and key rules of staying at Student Depot.

It is a fixed-term agreement concluded for the period selected during booking. Before accepting it, read the details in the app carefully.

Yes, the Student Depot accommodation agreement is concluded for a fixed period. The accommodation period is selected during booking and then shown in the agreement.

This means the agreement applies to a specific start and end date, not indefinitely.

The deposit is equal to one gross monthly accommodation fee for the selected room or premises. It secures Student Depot's claims related to the agreement, such as unpaid fees or damage.

The exact amount is shown in the agreement and booking system.

 The deposit is a refundable security amount, provided that there are no arrears, damages or other amounts due to Student Depot after the end of the agreement.

The administrative fee is a one-off fee related to handling the booking process and cleaning/disinfecting shared areas. It is not settled like the deposit.

The administrative fee covers Student Depot's handling of the booking process and the cleaning and disinfection of shared areas. The exact amount is shown in the agreement.

It is usually paid when concluding the agreement.

The deposit and administrative fee are paid when concluding the agreement, by the deadline shown in the app. This is one of the key steps to finalise the room booking at Student Depot.

Payment is made to the bank account indicated by Student Depot or through other payment options made available by Student Depot.

The room price, or monthly fee stated in the agreement, covers your use of the selected room or premises for the agreed accommodation period. In practice, this means your base at Student Depot: your room, access to the building and use of shared spaces provided for residents in the offer of a given dorm.

Check the current offer, app and agreement for the exact scope for your chosen room and dorm.

In Student Depot, the monthly price generally covers your room, utilities, internet access and use of shared spaces provided for residents, such as work&chill, chill zones, kitchens, laundry or fitness areas depending on the property.

Always check the current offer and agreement for the selected dorm and room type, because details may depend on the specific accommodation option.

You pay for your Student Depot room monthly in advance. The monthly accommodation fee is payable by the 5th day of each month. In the first month, the fee should be paid before check-in if your check-in date falls before the 5th day of the month.

Payments are made to the bank account indicated by Student Depot. If other payment options are made available, you may also pay, for example, via a payment gateway or by card at reception. When making a bank transfer, include the current booking number from the app or from the 'Transfer details' e-mail so the payment is booked faster.

You can ask the administration whether it is possible to pay upfront for the whole accommodation period. Standard payments are monthly in advance, but Student Depot may indicate available payment options in the app or agreement.

If you prefer one larger payment, contact the team before paying.

Yes, before booking a room at Student Depot it is worth checking not only the monthly room price, but also one-off booking fees and possible additional costs. At the start, there is usually a deposit and an administrative fee.

Additional costs may arise, for example, in the case of damage to the room, payment arrears, contractual penalties or improper use of the room or shared spaces. Student Depot may deduct such amounts from the deposit, and the resident must top up the deposit within 7 days of being informed about the deduction.

Cancellation rules depend on the stage of the booking and the provisions of the agreement and regulations. If you want to cancel, contact Student Depot as soon as possible and check what applies to your situation.

The sooner you act, the easier it is to clarify the next steps.

The Student Depot agreement is concluded for a specific period, so moving out early does not automatically end the fees. The room fee applies to the period stated in the agreement, even if you stop using the room before the end.

If you need to leave earlier, contact the administration. You can ask whether finding someone to take your place is possible, but any change requires Student Depot's consent and formal confirmation.

The deposit is returned after the end of the agreement, provided that the room is returned in good condition and there are no outstanding payments or other amounts due to Student Depot.

If there are deductions, Student Depot may withhold the relevant amount from the deposit according to the regulations.

Yes, additional costs may be charged when you move out if the room or equipment is damaged, items are missing, the room is not returned properly or there are outstanding payments.

Before moving out, it is worth checking the room, reporting any doubts and leaving it in good condition.

If you lose a key, card or access tag, inform reception or administration as soon as possible. This is important for safety and access to the building.

A fee may be charged for issuing a replacement key or access device, according to the price list or rules of the dorm.

Life at the base

Everyday life and equipment

Everyday life at Student Depot is more than just a roof over your head. You have your own room, internet access, shared spaces and areas where you can study, relax, exercise or meet new people.

You can live at your own pace: close the door when you need peace, or head to the shared spaces, work&chill, kitchen, chill zone or fitness area when you want company.

Yes, Student Depot rooms are furnished and ready for everyday living. The exact equipment may depend on the room type and dorm.

A detailed list of equipment is included in the handover form, which also describes the technical condition of the room.

The room equipment depends on the selected accommodation type, but Student Depot rooms are prepared for normal everyday living. You can expect basic furniture such as a bed with mattress, desk, chair, wardrobe, shelves or storage space, lighting and other essential elements.

The exact list is shown in the handover form when you receive the room.

At the start, bring personal items, a pillow, duvet, bed linen with a sheet, towels, cosmetics, laptop, chargers and everything you use every day. Your Student Depot room is furnished, so you do not need to organise basic furniture from scratch.

It is also worth bringing a few things that make the place feel like home: a lamp, organiser, favourite mug, photos or small decorations, as long as they follow building rules and do not damage the room.

Yes, Student Depot residents have access to internet through the dorm infrastructure. After moving in, you will receive the details needed to use the network.

The internet is there for studying, working, streaming and everyday online life. Use it according to the rules and do not interfere with network devices.

Yes, Student Depot has shared spaces designed for studying, working and relaxing. Depending on the dorm, residents can use areas such as work&chill zones, chill zones, shared kitchens and other common rooms.

This is where your base becomes more than just a room.

Yes, Student Depot dorms have fitness areas for residents. It is a convenient option when you want to move, reset after classes or get some energy without leaving your base.

Check the rules of the specific property for availability and opening arrangements.

Yes, Student Depot has laundry rooms for residents. You can do laundry on site without looking for an external laundromat.

Ask reception or check resident information for details on how the laundry works in your dorm.

 Yes, residents can use cleaning and household equipment available at the dorm, such as a vacuum cleaner, iron or ironing board. Ask reception for the current rules and availability.

It is a practical option when you need something for a moment and do not want to buy it yourself.

Yes, as a resident you can return to Student Depot whenever you want. You receive access to the building, so you do not have to plan your life around entry hours.

Just remember that quiet hours apply, usually from 22:00 to 7:00. If you come back late, do it calmly and do not wake up the whole floor.

Yes, safety is an important part of Student Depot. Buildings have controlled access, and residents receive their own room key and building access.

There is also 24/7 support on site, and the administration helps with matters related to your stay, room and everyday life in the dorm.

Guests are welcome, but they must follow the rules of the dorm. Visitors should be reported or registered according to the rules of the given property, and residents are responsible for their guests.

Remember that guests should not disturb other residents or break quiet hours.

Yes, a guest may stay overnight, but the overnight stay must be registered at reception in advance. It is additionally paid and possible a limited number of times per month.

If you share a room, your roommates should also be okay with it.

Yes, quiet hours apply at Student Depot, usually from 22:00 to 7:00. This helps everyone sleep, study and function comfortably. You can live your life, but keep the volume under control at night.

Yes, you can order parcels to the Student Depot address and collect them at reception. When ordering, include your name, room number and the dorm address.

If you are unsure how to address a parcel, ask reception or administration so the package reaches the right place.

No, smoking cigarettes or using other tobacco/nicotine products is not allowed in the room or shared spaces. This is about safety, comfort of other residents and the condition of the room.

If you smoke, ask the administration where the designated smoking area is. The safest rule: do not smoke in the room, kitchen or shared zones — no drama, and no smoke.

We love pets, but residents cannot live with animals at Student Depot. For the comfort and safety of all residents, your pet needs to stay at home.

If you have a special situation, for example an assistance dog, contact the administration in advance.

 Yes, you can give your room your own vibe and turn it into a real base. Posters, lights, photos and small accessories are great, as long as they do not leave permanent marks, damage walls, furniture or equipment, or violate safety rules.

When you move out, the room should be returned in good condition — so decorate freely, but in a way the walls will not remember longer than you do.

Student Depot rooms are furnished, so there is usually no need to bring your own furniture. If you want to bring something extra, first ask the administration whether it is possible.

Any additional furniture must not damage the room, block access or break safety rules.

If something in your room stops working, report it through the FixMate app. Scan the QR code in the relevant place and briefly describe the issue.

You can also report it directly at reception. The report will go to the technical team, and the handyman will come to check the problem and help fix it.

Room cleaning may be available as an additional service depending on the dorm and current offer. Ask the administration or reception for details.

Shared spaces are cleaned according to the rules of the property.

Parking availability depends on the specific Student Depot property. If you need a parking space, ask the administration before arrival or during booking.

The team will tell you whether parking is available and on what terms.

No, you cannot sublet the room or pass it to another person without Student Depot's consent. The room is assigned to you under the accommodation agreement.

If your plans change, contact the administration and check what options are possible.

Before moving out, arrange the handover with the administration, clean your room and return all keys and access devices. The room and its equipment will be checked against the handover form.

If everything is in order and there are no outstanding payments, the deposit can be settled according to the rules.

That is exactly why Student Depot is more than just a room. You have your own private space, but also shared areas, chill zones, work&chill, kitchens, fitness and places where meeting people happens naturally.

Drop by the common areas, talk to someone in the kitchen, go to fitness, ask the administration about events or simply give yourself a moment. Student Depot is a base where it is easier to find your people.

Yes, there is more happening at Student Depot than studying and sleeping. Dorms often host different events, activities and resident meet-ups. It is a good chance to meet people, take a break after classes and feel the vibe of your base.

The best way to follow current events is on site, through reception, administration, resident announcements or Student Depot social media.

4,500+ students yearly. 11 locations. 7 cities

Thousands have already made the Depot their base across Poland.
Pick your city, find your perfect space, and feel right at home.