FAQ
Find answers to your questionsAre you interested in accommodation in one of our dormitories, but do you have any additional questions?
Please see our FAQ section below!
Frequently Asked Questions
It is very easy ! You can do this via the dormitory website, selecting the type of room you are interested in and clicking BOOK NOW. The whole process is simple and intuitive and ends with the payment of a service fee and a deposit in the amount of one rent. Payment of these fees is tantamount to accepting the regulations and concluding a contract, and thus reserving a room in the Student Depot dormitory. You can also make a reservation in person by visiting the selected dormitory and viewing the selected studio, single or double room.
The deposit at the Student Depot is only the amount of one month's rent. It is paid at the room booking stage along with a non-returnable service fee. The deposit is not the first or the last rent and it is kept by the Student Depot until the end of the tenancy.
After confirming the technical condition of the room, after the end of the rental period, the deposit in full or deducting the costs of necessary repairs is refunded within 14 working days from the confirmation of your account number.
The agreement that the tenant concludes with Student Depot is a premises lease agreement for a fixed period, so it is binding for the entire predetermined period and, according to the law, it cannot be terminated at any time.
To meet the expectations of tenants and understanding their sometimes dynamically changing life situation, Student Depot may offer the possibility of early termination of such an agreement by mutual agreement of the parties, provided that the current tenant or Student Depot finds a new tenant for the room being vacated. In such a case, from the set date included in the new lease agreement for this premises, the new tenant bears the rental costs. The only cost for the first tenant is the deposit, which Student Depot reserves the right to keep.
At Student Depot, you get a package of benefits regardless of the rental period! The price of the Student Package includes fees for the apartment and utilities: water, electricity and heating, as well as security in the building and free technical assistance in your apartment. The rent also includes high-speed Internet and access to the Work&Chill zone, where you can study and relax! Throughout the rental period you don't have to worry about anything other than good university results and planning your free time.
At the Student Depot, the rent can be paid in advance for the entire rental period or in monthly installments by the 5th day of the month for the current period. The rent can be paid online or by bank transfer to the Student Depot account. We do not accept cash!
Yes, you can agree on your chosen arrival date with us during a given month by marking it in your customer account or by sending us an e-mail with information. We encourage you to plan your arrival as early as possible in the first month of your stay, as the rental period covers full months. However, you do not have to move in on the first day of your lease if you do not need to.
Most students living at the Student Depot dormitories plan to spend 12 months with us from September to August. Other options are available for Erasmus students. Summer is also a great time to stay at the Student Depot - if you are planning a longer or shorter stay in the city in the summer, contact us and we will certainly choose the optimal option of staying in a dormitory in August. The current booking periods are available on the website of a specific room in a given dormitory.
Of course! We care about safety, so each guest completes a short form and may stay at the Student Depot until 11 PM. If you want a guest to stay for the night, you pay a fee of PLN 30 per night. This amount allows us to cover the cost of additional utilities.
You can come back at any time as the reception staff are always on site 24/7 and each resident has their own room key and proximity key fob to access the building.
Of course. We have extensive experience in this field and we issue appropriate certificates after the deposit and the reservation fee are paid.
At Student Depot, we help you find the best roommate. You can live with a person of the same gender, from a similar university, and often even from the same field of study. If you feel like it, of course, invite your friend to also choose the Student Depot dormitory and live with you.
Yes, the cleaning equipment is available free of charge at the reception. You can also purchase additional room cleaning at any time of the lease. In each of the dormitories there are also laundries for a sensible fee.
If for some reason our answers do not cover your questions and we have not yet managed to dispel any doubts, please contact us via our social media or by phone or e-mail directly to the selected dormitory, and we promise to answer as soon as possible.